PRIVACY POLICY

Clean Wave Solutions

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You interact with our advertisements, website, or services (such as requesting quotes, booking appointments, or contacting us for premium residential carpet cleaning, upholstery cleaning, rug cleaning, pet odor treatment, mattress cleaning, or related services in Utah). It also tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to contact and support You, provide and improve our services, and deliver the best possible cleaning experience. By using our Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with initial capital letters have meanings defined under the following conditions. These definitions apply whether they appear in singular or plural form.Words with initial capital letters have meanings defined under the following conditions. These definitions apply whether they appear in singular or plural form.

Definitions

Company (referred to as "the Company", "We", "Us" or "Our" in this Policy) refers to Clean Wave Solutions, a family-owned premium carpet and upholstery cleaning company serving Utah Valley, Salt Lake City, Provo, Orem, Lehi, American Fork, Draper, and surrounding areas.

Device means any device that can access the Service, such as a computer, cellphone, or digital tablet.

Personal Data is any information that relates to an identified or identifiable individual.

Service refers to our advertisements, website, booking system, or any related application or interaction for our cleaning services.

Service Provider means any natural or legal person who processes the data on Our behalf. This includes companies or individuals We hire to facilitate the Service, provide the Service on Our behalf, perform services related to the Service, or assist Us in analyzing how the Service is used.

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit or IP address).

You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

While using Our Service (such as requesting a quote, scheduling a cleaning, or contacting us), We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

First and last name

Email address

Phone number

Location details such as your address, city, or ZIP code in Utah

Any other data You provide, such as home details (e.g., carpet types, pet information, specific cleaning needs), preferences, requirements, or comments

We also collect Usage Data automatically when You interact with our website or ads.

Use of Your Personal Data The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including scheduling cleanings, performing services, and monitoring usage.

To manage Your requests: To respond to inquiries, quotes, bookings, or support needs.

To contact You: By email, phone, SMS, or other electronic means regarding updates, service details, reminders, security updates, or follow-ups related to our cleaning services.

To provide You with news, special offers, and information about similar services (e.g., pet odor treatments or protection add-ons) unless You opt out.

For the performance of a contract: To fulfill cleaning services, contracts, or agreements You enter with Us.

For business transfers: In connection with mergers, acquisitions, or sales of assets where Your data may be transferred.

For other purposes: Data analysis, identifying trends, evaluating promotional effectiveness, and improving our services, marketing, and customer experience.

We may share Your personal information in these situations:

With Service Providers: To help operate our website, process bookings, analyze usage, or contact You.

For business transfers: During mergers, sales, or asset transfers.

With Your consent: For any other purpose with Your explicit permission.

Retention of Your Personal Data We retain Your Personal Data only as long as necessary for the purposes in this Policy, to comply with legal obligations (e.g., tax or contract records), resolve disputes, and enforce agreements.

We also retain Usage Data for internal analysis.

Transfer of Your Personal Data Your information is processed at Our operating locations in Utah and may be transferred to other places where Service Providers are located. This could mean transfers outside Your state or country where data protection laws differ.

By submitting Your information, You consent to this transfer. We take reasonable steps to ensure Your data is treated securely and in line with this Policy—no transfer occurs without adequate safeguards.

Disclosure of Your Personal Data Law enforcement We may disclose Your Personal Data if required by law or valid public authority requests (e.g., court orders).

Other legal requirements We may disclose in good faith to:

Comply with legal obligations

Protect and defend Our rights or property

Prevent or investigate wrongdoing related to the Service

Protect the safety of users or the public

Protect against legal liability

Security of Your Personal Data We prioritize the security of Your Personal Data but note that no internet transmission or electronic storage is 100% secure. We use commercially reasonable measures to protect it, though absolute security can't be guaranteed.

Links to Other Websites Our Service may link to third-party sites. We aren't responsible for their content, privacy policies, or practices—review them separately.

Changes to this Privacy Policy We may update this Policy periodically. Changes will be posted here. Review it regularly. Changes are effective upon posting.

This Privacy Policy was last updated on February 08, 2026.

Contact Us If You have questions about this Privacy Policy, contact us at: Email: [[email protected]].

Your trust matters to us at Clean Wave Solutions—we're committed to protecting Your privacy while delivering the premium, family-owned cleaning service Utah deserves.

Links to Other Websites

Our Service may link to third-party sites. We aren't responsible for their content, privacy policies, or practices—review them separately.

Changes to this Privacy Policy

We may update this Policy periodically. Changes will be posted here. Review it regularly. Changes are effective upon posting.

This Privacy Policy was last updated on February 08, 2026.

Contact Us

If You have questions about this Privacy Policy, contact us at: Email: [email protected]

Your trust matters to us at Clean Wave Solutions—we're committed to protecting Your privacy while delivering the premium, family-owned cleaning service Utah deserves.

This Privacy policy was last updated on February 08, 2026.